Our desk · contact

Contact

Name: The Star Gold Coast
Address: 1 Casino Drive, Broadbeach Island, Broadbeach, QLD, 4218, AU
Telephone: +61 7 5592 8100

We work by email and through the form below. We do not take calls or messages on social media.

Our desk

Room requests: The form at the bottom of this page
Email: [email protected]
Corrections: [email protected] — tell us the page and the fact
Privacy questions: [email protected] — see our privacy page

The hotel itself

We are not the hotel. For an existing booking, a restaurant reservation or something you left in your room, contact The Star Gold Coast directly. Its contact page lists 1800 074 344 for hotels, dining and general enquiries (+61 7 5592 8100 from overseas), with guest services open 9am to 8pm every day, and asks you to allow up to 48 hours for an email reply. The resort also warns that neither it nor its authorised booking partners will ask for personal information or payment by WhatsApp, SMS or social media.

The Star Gold Coast, 1 Casino Dr, Broadbeach QLD 4218 — the exact place and a route on Google Maps:Open in Google Maps ↗ Directions ↗

Hotel contacts, the box office and the spa are on the official site.Official site: star.com.au/goldcoast ↗

Sources read for this page on 29 October 2026 (official pages unless marked secondary):

Room request desk · The Star Gold Coast

Ask our desk for a room on Broadbeach Island

Three short steps: dates, the room you have in mind, where to reply. Our desk takes it from there.

1 · Dates
2 · Room
3 · You

When, and how many of you

Arriving on (YYYY-MM-DD)

Departing on (YYYY-MM-DD)

Guests

Which room, and anything we should know Hotel and room Wishes (view, bed type, a show night, an anniversary, access needs)

Where we should reply Name Email Phone (optional) I agree that Broadbeach Island Weekender may reply by email or phone about this request (privacy).

How it works: the request goes to this site's booking desk, not to the hotel. We check availability and the current rate with the hotel's reservations team or a booking partner and answer by email. We never ask for card details here, and a request is not a booking.

If your request turns into a confirmed stay, the hotel or the booking partner that completes it pays us a commission. You pay nothing extra for asking. How we earn.

Received. Our desk now checks the dates with the hotel's reservations team or a booking partner and replies by email, usually within one business day. Nothing is booked or charged until you say yes to an offer.

That did not go through. Check the dates (YYYY-MM-DD), your name, email and the consent box — or write to [email protected].