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Broadbeach Island Weekender Index ☰

Fine print · privacy

Privacy policy

What we collect when you send a room request, why, who sees it, and how to have it corrected or deleted. Written to the Australian Privacy Principles.

What we collect

When you send a room request we receive what you type: name, email address, phone number if given, number of guests, arrival and departure dates, the room you chose and your wishes, plus the page you sent it from. Our server also records technical data that every web request carries, such as your IP address and browser type, in its logs.

Why we collect it

Only to handle your request: to check availability and rates with the hotel or a booking partner and to reply to you. We share the details needed for that check — dates, guests, room and relevant wishes, and your name if a reservation is made — with the hotel or the partner. We do not sell personal information and do not use it for unrelated marketing.

Analytics and tags

Pages load Google Tag Manager after your first interaction or a few seconds after the page has loaded. It is used to measure visits and to count submitted requests as conversions for our advertising. Google may set cookies and receive your IP address when this happens.

Google Maps

The map on our how to get there page is served by Google Maps. When it loads, Google receives your IP address and may set cookies. On the home page the map loads only after you press 'Show the map'. Links that open Google Maps take you to Google's own site, under Google's privacy terms.

Storage and overseas disclosure

Requests are stored on servers we control and in our email system. Some of our service providers may store data outside Australia; we use providers that protect it to a standard comparable with the Australian Privacy Principles.

How long we keep it

We keep requests for as long as needed to handle them and any resulting booking, and to meet our legal obligations, then delete them. You can ask us to delete yours earlier.

Your rights

Under the Privacy Act 1988 you may ask to see the personal information we hold about you and to have it corrected. Email [email protected]. If you are not satisfied with our answer, you can complain to the Office of the Australian Information Commissioner (OAIC).

Who is responsible

The publisher of this site, Veronika Muro, is responsible for personal information collected through it. Contact: [email protected].

Sources read for this page on 29 October 2026 (official pages unless marked secondary):

Room request desk · The Star Gold Coast

Ask our desk for a room on Broadbeach Island

Three short steps: dates, the room you have in mind, where to reply. Our desk takes it from there.

  1. 1 · Dates
  2. 2 · Room
  3. 3 · You
When, and how many of you
Which room, and anything we should know
Where we should reply

How it works: the request goes to this site's booking desk, not to the hotel. We check availability and the current rate with the hotel's reservations team or a booking partner and answer by email. We never ask for card details here, and a request is not a booking.

If your request turns into a confirmed stay, the hotel or the booking partner that completes it pays us a commission. You pay nothing extra for asking. How we earn.

Received. Our desk now checks the dates with the hotel's reservations team or a booking partner and replies by email, usually within one business day. Nothing is booked or charged until you say yes to an offer.

Request a room