Fine print · help and rules
Responsible gambling
This site is about a hotel stay. If gambling is affecting you or someone close to you, the help below is free, confidential and available at any hour.
Gambling Help Queensland: 1800 858 858 — free, confidential, 24 hours a day, 7 days a week. gamblinghelpqld.org.au
Our position
Broadbeach Island Weekender offers no gambling, links to no gambling service and accepts no money from gambling. We mention the casino only to describe the building honestly and to explain its rules to hotel guests. Online casino services are restricted in Australia under the Interactive Gambling Act 2001; The Star Gold Coast is a physical venue regulated by Queensland's Office of Liquor and Gaming Regulation.
Self-exclusion at a Queensland casino
- Ask at the venue Ask for the Customer Liaison Officer or a self-exclusion assistant.
- Complete the notice Fill in a self-exclusion notice (Form 3A) and provide a recent photo.
- Receive the order You are given a self-exclusion order (Form 3B). It takes effect after a 24-hour cooling-off period.
- Or use a counsellor A Gambling Help Queensland counsellor can arrange it with you.
Queensland's regulator notes that casino operators must tell other casino operators about the people they exclude.
Tools the resort lists
- Player Activity Statements on request from the Guest Service Desk.
- A published Safer Gambling Policy.
- Entry only for people aged 18 and over, with photo ID; excluded people may not enter.
Signs worth taking seriously
- Spending more time or money than you planned, or chasing losses.
- Borrowing money or hiding spending from family.
- Feeling anxious, low or irritable about gambling.
- Missing work, sleep or time with people because of it.
If any of these sound familiar, call 1800 858 858 — you do not need to be in crisis to ask for help.
Sources read for this page on 29 October 2026 (official pages unless marked secondary):