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Broadbeach Island Weekender Index ☰

Fine print · help and rules

Responsible gambling

This site is about a hotel stay. If gambling is affecting you or someone close to you, the help below is free, confidential and available at any hour.

Gambling Help Queensland: 1800 858 858 — free, confidential, 24 hours a day, 7 days a week. gamblinghelpqld.org.au

Our position

Broadbeach Island Weekender offers no gambling, links to no gambling service and accepts no money from gambling. We mention the casino only to describe the building honestly and to explain its rules to hotel guests. Online casino services are restricted in Australia under the Interactive Gambling Act 2001; The Star Gold Coast is a physical venue regulated by Queensland's Office of Liquor and Gaming Regulation.

Self-exclusion at a Queensland casino

  1. Ask at the venue Ask for the Customer Liaison Officer or a self-exclusion assistant.
  2. Complete the notice Fill in a self-exclusion notice (Form 3A) and provide a recent photo.
  3. Receive the order You are given a self-exclusion order (Form 3B). It takes effect after a 24-hour cooling-off period.
  4. Or use a counsellor A Gambling Help Queensland counsellor can arrange it with you.

Queensland's regulator notes that casino operators must tell other casino operators about the people they exclude.

Tools the resort lists

  • Player Activity Statements on request from the Guest Service Desk.
  • A published Safer Gambling Policy.
  • Entry only for people aged 18 and over, with photo ID; excluded people may not enter.

Signs worth taking seriously

  • Spending more time or money than you planned, or chasing losses.
  • Borrowing money or hiding spending from family.
  • Feeling anxious, low or irritable about gambling.
  • Missing work, sleep or time with people because of it.

If any of these sound familiar, call 1800 858 858 — you do not need to be in crisis to ask for help.

Room request desk · The Star Gold Coast

Ask our desk for a room on Broadbeach Island

Three short steps: dates, the room you have in mind, where to reply. Our desk takes it from there.

  1. 1 · Dates
  2. 2 · Room
  3. 3 · You
When, and how many of you
Which room, and anything we should know
Where we should reply

How it works: the request goes to this site's booking desk, not to the hotel. We check availability and the current rate with the hotel's reservations team or a booking partner and answer by email. We never ask for card details here, and a request is not a booking.

If your request turns into a confirmed stay, the hotel or the booking partner that completes it pays us a commission. You pay nothing extra for asking. How we earn.

Received. Our desk now checks the dates with the hotel's reservations team or a booking partner and replies by email, usually within one business day. Nothing is booked or charged until you say yes to an offer.

Request a room