Our desk · three steps
Request a room
Tell us the dates, the room you have in mind and where to reply. A person on our desk handles it — not a bot, and not the hotel's own reservations line.
What happens after you press send
- We read it Usually within one business day. If something is unclear — the dates, the number of guests — we email to ask rather than guess.
- We check with the hotel or a partner Availability and the current rate for your exact dates and room, plus anything you put in the wishes box: a balcony, a twin layout, a show night, access needs.
- We send you an offer By email: the room, the rate, what is included and the cancellation terms.
- You decide Nothing is booked until you say yes. If you do, the reservation is made with the hotel or the booking partner under their terms, and they take payment — never this site.
Tips for a quicker answer
- Give exact dates in YYYY-MM-DD form, and say if they are flexible.
- Pick the hotel if you know it; if not, choose 'Not sure yet' and tell us what matters most.
- Driving? Say so — parking is the most common problem at this resort.
- Travelling with a child? Give ages, because cots and rollaways differ by hotel.
Prefer email? Write to [email protected] with the same details. We reply from that address only, and we never ask for payment by message or social media.
Sources read for this page on 29 October 2026 (official pages unless marked secondary):